Rhommel Lamas

Xero is a global accounting software platform serving millions of small businesses worldwide. As Head of Engineering, responsible for defining and executing the observability strategy to drive operational excellence across engineering. Responsibilities: - Define and own the observability strategy, ensuring teams have the visibility needed to build and operate reliable systems - Develop and implement SLO frameworks to measure and improve service reliability and customer experience - Build and deliver internal tooling to accelerate engineering workflows and operational efficiency - Partner with cross-functional stakeholders to align observability initiatives with business and product objectives - Drive a culture of operational excellence across engineering teams

Responsible for Cloudflare's Observability roadmap, Edge SRE in APJC, and Cloudflare China. The Observability team is responsible for the systems that enable Cloudflare to quickly identify, troubleshoot, mitigate, and resolve incidents, such as https://blog.cloudflare.com/cloudflare-incident-on-january-24th-2023/. Responsibilities: - Create new initiatives to collect, store, and democratize access to multiple PBs of telemetry data to enable near real time troubleshooting and incident resolution - Prioritize high impact initiative that translate into increased customer satisfaction - Source, recruit, and hire top talent (+20% YoY) - Enable development and career growth for software engineers - Identify Risk and opportunities - Contribute to Cloudflare's technical roadmap - Influence through leadership - Manager of Managers - Advice to senior leadership

Cloudflare (NYSE: NET) is an Infrastructure and Security company running the fastest network in the world. The SRE (Edge) team is a globally distributed team that provides innovative solutions to help progress software at Cloudflare. On this role: - Envision and execution of the Observability charter at Cloudflare - Develop roadmap and planning to support company wide objectives and products - Align cross-functional stakeholders to deliver on high impact projects - Identify KPIs to address common operational challenges - Develop a product oriented mindset for SRE - Recruit and Hire top talent to increase the team capacity by +20% - Performance management, coaching, and mentoring for junior and senior engineers

Empowering australian entrepreneurs. Active investments: - 2021: 2 Active investments - 2023: 3 Active investments

Spearheaded the implementation of Site Reliability Engineering. Leading an organization of more than 40 people globally distributed engineers, managers, and program managers across the US, EU, India, and Australia. Our teams were responsible for the development of our Cloud infrastructure, product reliability, and datacenter operations incl. Fedramp and IRAP environments (SOC2, ISO27001, and FIPS 140-2). A strategic role leading the teams responsible for the platform roadmap, planning and communicating our migration plans to customers, implemented cross-organization OKRs, and developed modernization plans for our operations.

Leading a Geo-distributed team, responsible for escalability and reliability of our platform and overseeing the alignment of our teams with the rest of the Products and Engineering organization. Responsibilities included to scale our team, seek alignment and buy-in for strategic goals, develop strategic roadmaps, set and communicate expectations to our customers, cloud cost management, FinOps. Guided the whole organization through the implementation of cascading OKRs to help build alignment

Joined Apptio as a member of their TechOps team to develop a plan to migrate our products to AWS. Responsible for team growth, develop migration strategy, team performance, and cross-team communication.

At eBay, I was a member of the team that develop Gumtree.com.au, the largest classified site in Australia. Set the direction to migrate from a complex monolithic application to microservices and OpenStack In two years we developed and release more than 70 microservices including key components like our search engine in coordination with teams in Amsteram and Denmark.

The SRE team at Bigcommerce is responsible for the operationalization of the infrastructure that provides service for more than 90,000 customers. Addressing scalability issues with the Logging architecture and its migration to AWS.

Atlassian is one of the fastest growing technology businesses in the world with 35,000 customers (including NASA and the United Nations), with offices in Sydney, San Francisco, Austin & Amsterdam. One of the first SREs at Atlassian, I helped address scalability and observability challenges in their global identity platform running on AWS. Increasing the visibility through the onboarding of Datadog, ELK, and Kibana. I also contributed to the development of an internal Logging platform for their more than 90,000 cloud deployments.